Reference

Terms That Govern Your mt07 Account

These terms set out what you agree to when you open and use an mt07 account — covering deposits via bKash, Nagad, and Rocket, how withdrawals are processed, and what we expect from both sides.

bKash DepositsNagad TransfersRocket PaymentsAccount EligibilityDispute Process
mt07 Terms That Govern Your mt07 Account
CONTACT PATHS

How to Reach Us About These Terms

If any part of these terms is unclear, or if you need to raise a concern about your account or a payment, our support team is available through the channels below. For wallet-related queries — bKash, Nagad, or Rocket transaction issues — live chat is the quickest path. Email works well for formal disputes or account-access requests that need a written record.

Live Chat Open the chat icon from any page on mt07. Available for account questions, payment queries, and terms clarifications during staffed hours.
Email Support Send your query to our support address from your registered email. We use this channel for formal disputes, withdrawal holds, and account-access requests.
Account Message Centre Log in and use the in-account message centre for non-urgent terms or transaction questions. Responses appear in the same thread for easy reference.
HOW WE OPERATE

Our Commitments Under These Terms

These four points explain how mt07 handles the obligations these terms create — from keeping your account data secure to processing a terms-change request you submit through support.

Account Security

Your account is protected with password hashing and OTP verification on login. We never store your bKash, Nagad, or Rocket PIN — only the wallet number you register for payouts.

Data Handling

We collect only what is needed to run your account and process payments. Your registered wallet details are used solely for deposit matching and withdrawal verification, not shared with third parties.

Terms Change Notice

Before any material change to these terms takes effect, we post a notice in your account message centre. You have time to review before the change applies to your activity.

Dispute Resolution

Raise a dispute via email or live chat within 30 days of the transaction. We review the account log, confirm the wallet trail, and respond with a written outcome through your registered contact.

Common Questions About These Terms

These are the questions we hear most often about how our terms work in practice — covering eligibility, payments, account changes, and what happens when something goes wrong.

Account eligibility depends on your local law and the regions we currently serve. It is your responsibility to confirm that accessing mt07 is permitted where you are before registering.

Yes. Every deposit and withdrawal through bKash, Nagad, or Rocket is covered by these terms alongside each provider's own payment rules. Both sets of terms apply at the same time.

We notify you through your account message centre before material changes take effect. Continuing to use your account after that notice means you have accepted the updated terms.

Contact support via live chat or your registered email within 30 days of the transaction date. Include your account ID and the wallet reference so we can pull the correct log quickly.

We may restrict or close an account if activity breaches these terms — for example, providing false registration details or attempting to circumvent the wallet-verification step on withdrawals.

Submit the request through the account message centre or by email from your registered address. We verify identity before updating any wallet number to protect against unauthorised changes.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.